• Permanent Part Time (48 hours per fortnight)

• Located in: Tarnbuk Centre, Frankston

• Classification: Grade 2 (YC89) plus super 

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. 

We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between.  

More than 22,000 dedicated staff are focussed on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive.  

Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026. 

The Team & Role 

The role requires delivering a consistently high standard of customer service as the first point of contact for Peninsula Health’s Mental Health and Wellbeing Service. The successful candidate will maintain a professional image and uphold strict confidentiality at all times. Key responsibilities include ensuring customer expectations are met across wayfinding, reception, and concierge functions; completing administrative tasks within agreed timeframes; and fostering positive workplace behaviours and collaborative relationships with internal and external stakeholders. 

Please click here to see the position description. 

Skills & Experience Required 

• Certificate III in business administration or working towards same
• Knowledge of Medical terminology
• Previous experience in a mental health setting
• Intermediate to advanced ability to use MS Office suite of programs
• Ability to prepare letters, emails and reports using clear, concise and grammatically correct language
• Extensive administration experience and switchboard functions
• Ability to plan, organise and deliver on competing work demands
• Demonstrated ability to work effectively within a multidisciplinary team environment as well as Independently
• Demonstrated Initiative, self-direction, Innovation and ability to contribute to the development of new services
• Well-developed Interpersonal skills
• Current Victorian Driver's licence
• Familiarity with the provisions of the Victorian Mental Health and Wellbeing Act 2014, including the mental health principle

Benefits 

• Step into state-of-the-art facilities
• Take advantage of low-cost onsite parking
• Boost your take-home pay with generous salary packaging & novated leasing
• Unlock exclusive discounts at top retailers and dining spots
• Stay fit with access to premium gyms via Fitness Passport

• Feel supported with our holistic Employee Assistance Program
• Grow your skills through top-tier education and training partners
• Join a vibrant, collaborative team led by passionate leaders

 
Next Steps 

For role specific information please contact Jacinta Jolly on 9784 6999

If you experience any issues signing in or registering, please feel welcome to contact the Talent Acquisition Team at recruitmentandonboarding@phcn.vic.gov.au or 03 9784 2700 (option 1).

The role ceases advertising on 16th January 2026.

   
Additional Information 

Bayside Health is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We encourage applications from individuals from all cultural backgrounds including Aboriginal and Torres Strait Islander people. We also provide a safe and supportive workplace for people with all abilities.    

To find out more about our recruitment processes, compliance obligations and to prepare your application to join our team please visit: https://www.peninsulahealth.org.au/careers/working-preparing-employment/    

Please refer to salary circular Victorian Public Mental Health Services Agreement 2020 – 2024 for salary range. Sub-grading will be based on years of experience.  For further information on salary range classifications and grading please refer to the following page: https://www.peninsulahealth.org.au/careers/working-with-us/salary-rates/ 

It is strongly recommended that individuals in this role remain up to date with their COVID-19 vaccinations.   

Join Bayside Health and help us to deliver healthy lives for everyone, through sustainable, innovative, compassionate care.