• Mornington Peninsula and surrounding locations
• Great benefits including salary packaging and employee benefits program
• Classification - Grade 1*
• Limited Term until 30/06/2026, 24 hours per week

Who We Are and What We Stand For  

Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. To realise this vision we need people who strive for a sense of achievement, take an interest in their individual growth, enjoy innovation and looking for ways to improve and have a passion for communicating and connecting with others. In representing Peninsula Health, we expect all employees and volunteers to reflect our values: Be the Best, Be a Role Model, Be Open and Honest, Be Compassionate and Respectful and Be Collaborative.  

We are One Peninsula Health. 

What You Will Be Doing 

The Frankston Hospital Occupational Therapy (OT) and Physiotherapy (PT) departments provide service to inpatients and outpatients, with a team of approximately 40 therapists and assistants. The Allied Health Receptionist provides reception and administrative support to the Frankston Hospital OT and PT team, facilitates effective communication between the staff and consumers and provides a positive profile for the teams. The Reception staff ensure effective functioning of the reception and assist the therapists in all administrative aspects of the area as required, including liaison with other departments as required. The reception area is a central contact for Inpatient and Outpatient enquiries, incoming referrals and communication within both departments.

The receptionist will be required to work efficiently and autonomously in answering patient queries, arriving and departing patients, actioning requests and directing enquiries appropriately to the relevant staff member. The reception staff play a vital role in the team, ensuring a client focused approach to work practice. The role requires effective prioritising in order to manage multiple tasks within this busy environment. 

Please see Position Description

What You Need  

We anticipate you will have:  

Experience using patient information systems such as Electronic Health Records and iPM 
and ability to learn new programs as required. 
• Well-developed interpersonal and communication skills. Able to liaise with consumers, carers, 
family members, the general community, other agencies and professionals. 
• Experience in a busy, fast-paced reception or ward environment
• Knowledge of medical terminology
• Experience in use of Peninsula Health’s iPM patient information system (Desirable)

What Next  

If you experience any issues signing in or registering, please feel welcome to contact us - the People Experience Team on (03) 9784 2700.  

For specific information on this role please contact Lisa Done on 9784 7821.

This position ceases advertising on 18/06/2025.

Additional Requirements  

Peninsula Health is an Equal Employment Opportunity Employer that is committed to inclusion and diversity and promotes a workplace that welcomes and includes the unique contributions of all people. We encourage applications from individuals who identify as being Aboriginal and Torres Strait Islander, are culturally diverse, LGBTQIA+ or who have a disability to apply. We are also strongly committed to the safety and wellbeing of children and young people. We encourage you to talk to us about any adjustments or additional support you may require during the recruitment process. To find out more about our recruitment processes, compliance obligations and to prepare your application to join our team please visit: https://www.peninsulahealth.org.au/careers/working-preparing-employment/  

*Please refer to salary circular for Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2025 for salary range. Sub-grading will be based on years of experience.  

It is strongly recommended that individuals in this role remain up to date with their COVID-19 vaccinations. 

Join Peninsula Health and help us to deliver safe, personal, effective & connected care to every person, every time