- Fixed Term Full Time, 80 hours per fortnight with accrued days off until 20/01/2027
- Located at Frankston
- Classification: Grade 4 HS4* plus superannuation
Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland.
We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between.
More than 22,000 dedicated staff are focussed on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive.
Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.
The Team & Role
The IT Service Delivery Lead will be critical in operational management, team leadership, process optimisation, and stakeholder engagement which enable the delivery of a high quality service, (including support, and communication) to Peninsula Health users and consumers.
Please refer to the Position Description for further information
Skills & Experience Required
We anticipate you will have:
- Extensive Service Delivery Management experience including Problem, Change and Incident Management
- Expert knowledge of ITIL disciplines
- Extensive experience with IT Service Delivery and leadership
- Excellent Leadership and People Management skills
- Extensive Relationship Management and Customer Engagement skills
Benefits
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Step into state-of-the-art facilities
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Take advantage of low-cost onsite parking
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Boost your take-home pay with generous salary packaging & novated leasing
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Unlock exclusive discounts at top retailers and dining spots
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Stay fit with access to premium gyms via Fitness Passport
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Feel supported with our holistic Employee Assistance Program
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Grow your skills through top-tier education and training partners
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Join a vibrant, collaborative team led by passionate leaders
Next Steps
For role specific information contact Luvkush Latchan: LLatchan@phcn.vic.gov.au.
If you experience any issues signing in or registering, please feel welcome to contact the Talent Acquisition team on (03) 9784 2700 (option 1).
The role ceases advertising on 21/01/2026.
Additional Information
Bayside Health is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We encourage applications from individuals from all cultural backgrounds including Aboriginal and Torres Strait Islander people. We also provide a safe and supportive workplace for people with all abilities.
To find out more about our recruitment processes, compliance obligations and to prepare your application to join our team please visit: https://www.peninsulahealth.org.au/careers/working-preparing-employment/
*Please refer to Health and Allied Services Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021 – 2025 salary circular for salary range. Sub-grading will be based on years of experience.
It is strongly recommended that individuals in this role remain up to date with their COVID-19 vaccinations.
Join Bayside Health and help us to deliver healthy lives for everyone, through sustainable, innovative, compassionate care.