Job Description
Posting Start Date:  06/06/2025
Req ID:  3441
Job Title:  Bookings Officer
Employment Status:  Fixed Term Full Time
Job Location:  Hastings
Job Description: 

•  Role is based in Hastings - supportive team structure.
•  Option to access salary packaging.
•  Fixed term full time until June 2026 (Part time will also be considered for the right candidate).
•  Classification - Administration Worker - Grade 1
 
Who We Are and What We Stand For 
Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide exceptional health and community care. To realise this vision we need people who strive for a sense of achievement, take an interest in their individual growth, enjoy innovation and looking for ways to improve and have a passion for communicating and connecting with others.  
In representing Peninsula Health, we expect all employees and volunteers to reflect our values: Be the Best, Be a Role Model, Be Open and Honest, Be Compassionate and Respectful and Be Collaborative. We are One Peninsula Health. 
 
What You Will Be Doing  
The Peninsula Health Single Assessment Service (formerly known as Mount Eliza Aged Care Assessment Service) provides approximately 5000 assessments per year for clients requiring Aged Care Commonwealth Funded Program covering the Mornington Peninsula, Frankston and the Cities of Casey and Cardinia. Most of these assessments are attended in the client’s homes and some are over the phone. The Administrative Bookings person is essential in booking these assessments in a timely manner. , clients are provided with information to support their assessment which is mailed out ahead of time.
Admin Bookings aims:
•    to book earliest referrals with earliest available appointment
•    to support the service in ensuring timely and effective bookings of appointments

 Please refer to Position Description.

What You Need 
We anticipate you will have: 
•    Knowledge and experience in navigating My Aged Care
•    Commitment to high quality accessible healthcare
•    Ability to adhere to boundaries of the role and seek advice as required.
•    Ability to respect the rights of patients/clients/residents, visitors, staff and volunteers in terms of confidentiality, privacy, duty of care and dignity.
•    Ability to be flexible in demands of the role.
•   Experience in administration and bookings in healthcare (desirable)

What Next 
If you experience any issues signing in or registering, please feel welcome to contact People Experience Team on 9784-2700
For role specific information contact insert Ingrid Macgree at imacgree@phcn.vic.gov.au
The role ceases advertising on 20th June 2025
Please note that applications will be considered upon receipt and that this job posting may close early if a sufficient number of applications are received, so we encourage you to apply as soon as possible. 
 
Additional Requirements 
Peninsula Health is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We encourage applications from individuals from all cultural backgrounds including Aboriginal and Torres Strait Islander people. We also provide a safe and supportive workplace for people with disabilities.   
To find out more about our recruitment processes, compliance obligations and to prepare your application to join our team please visit: https://www.peninsulahealth.org.au/careers/working-preparing-employment/  
*Please refer to Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2025 salary circular for salary range. Sub-grading will be based on years of experience.  
It is strongly recommended that individuals in this role remain up to date with their COVID-19 vaccinations. 
Join Peninsula Health and help us to deliver safe, personal, effective & connected care to every person, every time. 
 Recruitment Agencies: we appreciate what you do.  If we can't find what we're looking for ourselves, we'll reach out to you for assistance.

Information at a Glance