• Limited Term, Full Time 80 hours per fortnight until July 2027
• Located at: Peninsula University Hospital, Frankston
• Classification: NDIS Intake and Administration Officer Grade 2 Level 1 - Level 5 (HS2 - HS21)* plus super 

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. 

We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between.  

More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive.  

Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026. 

The Team & Role 

The NDIS Intake and Administration Officer is responsible for coordinating the participant journey from initial referral through to invoicing, ensuring the delivery of efficient, accurate and person-centred administrative support across NDIS services. The role serves as a key point of contact for participants, families, referrers, clinicians and external stakeholders, managing referrals, intake assessments, service agreements, waitlists, information management, invoicing, debt management and general office administration.

Working closely with the NDIS Support Services Team Leader, clinicians and program leadership, the position supports high-quality outcomes for NDIS participants by maintaining accurate information, resolving service-related issues, supporting participant choice and rights, and contributing to continuous improvement initiatives. The role requires strong attention to detail, effective communication skills, a collaborative approach and a commitment to delivering responsive, participant-focused services.

Please click here to see the Position Description.
 

Skills & Experience Required

• Knowledge of health and disability service systems and an ability to navigate effectively to get the best outcomes for people requiring assistance 
• Good understanding of Microsoft Systems, including proficiency in Excel, Word and Outlook and capacity to quickly learn new financial software systems  
• Good time management skills with a commitment to meeting deadlines  
• Able to build rapport and develop ongoing relationships with key stakeholders required to support administration processes  
• Hold a current Victorian Working with Children Check
• Hold or able to attain a valid NDIS Worker Screening Check at your own cost, prior to employment commencing

Benefits 

• Step into state-of-the-art facilities
• Take advantage of low-cost onsite parking  
• Boost your take-home pay with generous salary packaging & novated leasing
• Unlock exclusive discounts at top retailers and dining spots
• Stay fit with access to premium gyms via Fitness Passport
• Feel supported with our holistic Employee Assistance Program
• Grow your skills through top-tier education and training partners
• Join a vibrant, collaborative team led by passionate leaders 

Next Steps 

For role specific information, please contact Toni Phillipson (APhillipson@phcn.vic.gov.au)

If you experience any issues signing in or registering, please feel welcome to contact the Talent Acquisition Team at recruitmentandonboarding@phcn.vic.gov.au or 03 9784 2700 (option 1). 

The role ceases advertising on 5 October 2026: Please note that applications will be considered upon receipt and that this job posting may close early if a sufficient number of applications are received, so we encourage you to apply as soon as possible. We kindly ask that all applications be submitted through the advertised application link, as applications received via email are unable to be progressed. 

Thank you for your interest in this role. Bayside Health (Peninsula Health Care Group) is regularly advertising positions across the health service so please take the time to review other relevant opportunities by going to https://www.peninsulahealth.org.au/careers/ 

Additional Information 

Bayside Health is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We encourage applications from individuals from all cultural backgrounds including Aboriginal and Torres Strait Islander people. We also provide a safe and supportive workplace for people with all abilities.    

To find out more about our recruitment processes, compliance obligations and to prepare your application to join our team please visit: https://www.peninsulahealth.org.au/careers/working-preparing-employment/    

*Please refer to Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2025 – 2027 salary circular for salary range. Sub-grading will be based on years of experience.  For further information on salary range classifications and grading please refer to the following page: https://www.peninsulahealth.org.au/careers/working-with-us/salary-rates/ 

It is strongly recommended that individuals in this role remain up to date with their COVID-19 vaccinations.   

Join Bayside Health and help us to deliver healthy lives for everyone, through sustainable, innovative, compassionate care.